Step 1:
Become eligible through your local Case Management Agency (CMA):
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CMA's provide case management services for those receiving disability services.
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All individuals receiving disability services should go through the CMA assigned to the county they live in.
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CMA's are determined by region and county of residence:
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CMA by region
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If your region is not listed, start with one that is closest to you.
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Be prepared to complete paperwork and intake assessments.
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This will involve the individual receiving services directly.
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The intake process will include:
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Support Intensity Scale (SIS) assessment
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Selection of waiver and services
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Request for Proposal (RFP) process
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Individual Plan (IP) meeting
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Service enrollment
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You will receive confirmation of enrollment typically within 1 to 3 months of beginning the intake process.
Step 2:
Enroll in a HCBS Waiver:
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Learn about HCBS Waivers
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Choose a waiver
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Many waivers may have a waitlist. Options for immediate enrollment are:
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Child immediate enrollment: CES Waiver
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Adult immediate enrollment: SLS Waiver
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In crisis or emergency situations there are processes to bypass the waitlist including:
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Child emergency enrollment: CHRP Waiver
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Adult emergency enrollment: DD or Comprehensive Waiver
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Step 3:
Choose a Program Approved Service Agency (PASA):
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Start the request for proposal (RFP) process
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Individuals in services have the right to make an informed choice on their service providers through the RFP process.
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Individuals are able to send out a detailed request for the services they are looking for to meet their needs.
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PASAs will reply with their ability to meet the needs of the proposal.
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Individuals can then interview providers who responded to make an informed choice about who they would like to work with.
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Individuals can work with different agencies for different services. There is no requirement to choose only one agency.
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Step 4:
Start Services: